Terms of Use

In this policy, “us”, “we”, or “our” means Bake Club, operators of this website.

These terms of use govern your use of and access to this website.

We may change part or all of the Terms at any time. The most current Terms will always be posted on the website. Your subsequent or continued use of this website will constitute your acceptance of any changes made to these terms. If you object to any of the terms in this document, or to any changes made to them, your only remedy is to immediately cease use of and access to this website.

These terms were last updated on 25 Feb 2013.

BakeClasses

  • BakeClub only accepts booking for our scheduled classes online through our BakeClasses page where you can find a full list of upcoming classes and space availability. Unfortunately, we can't reserve your place in a BakeClass until full payment is made.
  • If you would like to attend a particular class but there are no spaces available, please contact us and we can waitlist you in case we receive cancellations or if we schedule more classes.
  • To enquire about a private group booking for a Private BakeClass, specifically tailored for a group of friends or business colleagues please contact us.
  • Full payment for group bookings is due 2 weeks prior to the scheduled class date. BakeClub reserves the right to cancel the class if full payment is not made by this date.
  • Once you have booked and full payment is made, you will receive a booking confirmation email and receipt from us. Please contact us if you have any other queries before the class.
  • If you are unable to attend a class for any reason, unfortunately we are unable to give you a refund due to our intimate class sizes. However, you have two options:
  1. Send a friend in your place. Please contact us and let us know who will be attending in your place and their contact details.
  2. If you give us 14 days notice then you are able to transfer your ticket to another scheduled BakeClass within 6 months of the original class. Please contact us and let us know your new choice of class.
  • If you are unable to take up either of these two options, your booking will be deemed as a cancellation, which is non-refundable.
  • If a class is cancelled for any reason, you will receive a full refund or you can choose to attend another scheduled class of the same value (or plus or minus any difference in class fee) within 12 months of the original class.
  • Our classes will start on time. Please arrive 10-15 minutes early to give yourself time to meet the BakeClub team and settle in before the class starts
  • By accepting a place at a BakeClub class you agree that we are not responsible for any theft or injury that may occur in the classes or at our premises.


Make Me a Baker program 

  • We can't reserve your place in a Make Me a Baker program until the nominated deposit or full payment is made.
  • The deposit will confirm your place in your selected program and is non-refundable.
  • If you choose to pay by the Direct Deposit Plan, the deposit is due at the time of booking and monthly payments will be charged to your credit card on the 1st of each month from the month of commencement for 6 months.
  • Payments made in full at time of booking are partially refundable (50%) if cancellation for the program is received at least 6 months from the start date of the program (first scheduled hands-on session).
  • Once you have booked and made either a deposit or full payment you will receive a booking confirmation email and receipt from us.
  • No partial refunds will be given for non-attendance for any of the scheduled hands-on classes or workshops but all materials from these sessions will be provided.
  • Once the course has begun (first scheduled hands-on session date) all scheduled payments will be charged unless otherwise agreed with BakeClub.
  • Hands-on class and workshop dates are subject to change due to circumstances beyond our control. We will endeavour to re-schedule at a time suitable to all participants.
  • Our classes and workshops will start on time. Please arrive 15-20 minutes early to give yourself time to settle in before the session starts.
  • By accepting a place in the Make Me a Baker program you agree that we are not responsible for any theft or injury that may occur in the classes or workshops or at our premises where they are held.
  • If you would like to attend a particular Make Me a Baker program but there are no spaces available, please contact us and we can wait list you in case we receive cancellations for this particular 6-month period.

 

Gift Certificates 

  • We have a number of different value Gift Certificates that can be purchased on the BakeClub website.
  • Once you have purchased a Gift Certificate, you will receive an automatic confirmation email with a receipt from us. You will also receive a Gift Certificate in the mail with your personal code to redeem the certificate.
  • Gift Certificates are not refundable and are valid for 1 year from the date of purchase.
  • To redeem a gift certificate:
  1. View our BakeClass Calendar and pick a class.
  2. Click the Book Now button.
  3. Enter your Gift Certificate code into the code box and then continue booking.
  4. Once you have booked, you will receive a booking confirmation email from us. Please contact us if you have any other queries before the class.


BakeClub Subscribers Birthday Offer

  • Only one Birthday gift per member, per year. 
  • Offer valid for one month.
  • Cannot be used with any other offer or discount. 
  • The gift is not transferable or exchangeable for cash. 
  • Offer only redeemable online on www.bakeclub.com.au

Purchasing Online

1. MINIMUM AGE AND LEGAL CAPACITY

Purchasing products or services on this website is restricted to individuals 18 years of age or older. Individuals below the age of 18 may have purchases made on their behalf by a parent or guardian.

Should we suffer any loss or damage as a result of a transaction entered into by a minor, we reserve the right to seek compensation for such losses from the parents or guardians of the minor who caused the order to be placed.

2. ACCURACY OF PRODUCT DESCRIPTION

All products and services listed on this website are described to the best of our abilities and using the information available to us at the time. Care is taken to ensure that this information is correct, but we cannot eliminate the possibility of:

  • Human error in entry of information
  • Incorrect information provided to us by suppliers or distributors
  • Failure of suppliers or distributors to supply updated information to us

We reserve the right to change any information including but not limited to pricing, specifications, descriptions, or product names without notice.

3. PAYMENT

All orders on this website must be pre-paid before fulfilment. All orders are placed in Australian dollars.

In the case that you pay for an order with your credit card, we do not store your credit card number on our servers, however it may be retained by our payment gateway provider in circumstances where this is required.

In the case of offline payment, we will contact you to arrange payment. This process must be completed before your order can ship.

In cases where your payment for an order fails for reasons including but not limited to insufficient card credit, or cheque dishonour, we do not warrant that stock will be held until an alternate payment method is available or the original payment method made to function.

4. PRICES AND TAXES

Prices are displayed to Australian visitors of this website (unless otherwise marked) including GST if applicable to the product, and in Australian Dollars.

If we determine that you are in a foreign country, we may display prices to you without GST and/or in alternate currencies.

5. RETURN POLICY

In the case of purchase of a physical product from this website which satisfies one or more of the following cases we will gladly arrange a refund or exchange of the product:

  • The product proves faulty within 14 days of receiving the product and/or date of invoice
  • The product does not match its description as provided when sold
  • The product received is not the product ordered
  • The product has been damaged in transit

Please contact us immediately if any of the above occurs to arrange a return. Products returned without prior notice will be rejected.

Please ensure that returned products are safely packed in their original packaging. We will not be held liable for damage to products incurred during return shipping.

Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation.

6. TAX INVOICE

Upon completion of your order, we will supply a Tax Invoice to you in the form of an email. Please ensure that the email address you have provided us is correct.

7. SECURITY

We use industry-standard SSL encryption where applicable to protect the privacy of information in transit between this website, yourself, and our suppliers including payment gateways.

You acknowledge that the security of communications sent by electronic means cannot be guaranteed. You provide information to us via the internet at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not wholly within our control.

8. LIMITATION OF LIABILITY

Under no circumstances will we be liable for any direct, indirect, incidental, consequential or other damages resulting from the purchase, delivery, use, or return of any product or service purchased from this website beyond the value of the item purchased, including but not limited to loss of profits or interruption to business.

General Terms

1. JURISDICTION

These terms shall be construed in accordance with and governed by the laws of Victoria, Australia. You consent to the exclusive jurisdiction of the courts in Victoria to determine any matter or dispute which arises under these terms.

2. ACCESS

While we make every reasonable effort to ensure that the website is available and fully operational at all times, we do not make any representation or warranty that your access will be uninterrupted or error free. Your access to this website may be suspended without notice in the case of system failure, maintenance or repair or any reason beyond our control.

We reserve the right to change or discontinue any feature or service on the site at any time without notice.

We reserve the right to terminate your access to this website and prevent further access without warning or notice in response to breaches of this policy by yourself, breaches of any applicable laws, or suspicious activity.

3. CONDUCT

You must not use, or attempt to use this website:

  • in breach of any applicable laws of the State of Victoria, Commonwealth of Australia, or local laws in your jurisdiction
  • to impersonate any person or entity
  • to solicit money, passwords, personal information or other property from any person or entity
  • to harm, abuse, harass, threaten, stalk, intimidate or offend any person or entity
  • to publish or facilitate publication of personal information of a third party without their consent
  • to publish or facilitate publication of material for which you do not have ownership, title, or consent from the owner or title holder to do so
  • to publish or facilitate publication of pornographic or offensive material
  • to publish or facilitate publication of material including viruses or other computer code, files, or programs designed to interrupt or damage the functionality of computer software or hardware
  • to publish or facilitate publication of advertising material for yourself or any other party without our express consent to do so

Breaching of these rules of conduct may result in termination of your access to this website and prevention of further access without warning or notice.

4. PRIVACY

Please review our Privacy Policy, which also governs your visit to this website, to understand our practices.

5. COPYRIGHT

Except where expressly provided to the contrary by these terms, you do not have any right, title or interest in or to any proprietary rights relating to the website.

This website may contain material that is protected by copyright, trade mark, and other laws. Except where expressly provided to the contrary, you may only reproduce and distribute the material on the website for your own personal, non-commercial use. Material published on or sourced from this website must not be used, stored, reproduced, published, altered or transmitted in any form or by any means in whole or in part without our prior written consent, with the following exceptions:

  • Where such use, reproduction, etc, constitutes Fair Use under the Copyright Act
  • Where such use, reproduction, etc, is undertaken by normal processes on your computer only (such as your web browser's cache).

6. THIRD PARTIES

Certain areas of this website may contain links to external websites. These external websites do not form part of this website and are not within our control. We do not accept any responsibility for the contents of any third party website.

Certain areas of this website may display third party advertising. Our display of this advertising should not be construed in any way as an endorsement or recommendation of the advertising network, advertiser, or their products or services.

Certain areas of this website may provide the ability to contact third parties. If you contact any third party as a consequence of visiting this website, we do not accept any responsibility for any communications or activity (including but not limited to business transactions) between yourself and the third party.

7. LIMITATION OF LIABILITY

Your use of this website is undertaken at your own risk.

To the extent permitted under the Trade Practices Act 1974 and other relevant legislation, this website and all information, content, materials, products and services included or otherwise made available are provided on an ‘as is’ basis, unless otherwise specified. We make no representations or warranties of any kind, express or implied, as to the accuracy of information on this website.

By continued use of this website, you agree that we will not be held liable for any damages of any kind arising from the use of this website or from any information, content, materials, products or services therein, unless otherwise specified in writing.

In the case of goods or services supplied or offered via this website, our liability will be limited to the amount paid by yourself (excluding any shipping and/or handling charges) for those goods and services.